Customer assistance
How can we help?
Report a hazard - phone: 1800 061 069
WaterNSW head office
1PSQ, Level 14, 169 Macquarie Street Parramatta, NSW 2150
Contact us:
P: 1300 662 077
E: enquiries@waternsw.com.au
Postal address
WaterNSW
PO Box 398, Parramatta, NSW 2124
Locations and appointments
View offices or make a booking >
Warragamba Dam visitor centre
P: 02 4774 4433
Need an interpreter?
需要口譯員嗎?
Cần một thông dịch viên?
Necesitas un intérprete?
Hai bisogno di un interprete?
Please note: Appointments are with our approval and licensing specialists, who are unable to answer questions regarding water allocation assignments/temporary trade - 71T/71V applications. If you have any questions regarding trade, please contact our Customer Service Centre.
Appointments via are available Monday to Thursday for:
Face-to-face appointments are available out our below offices on Tuesdays. Book a meeting with one of our experts at:
Albury
576 Kiewa Steet, Albury NSW 2640
Book an appointment at Albury
Deniliquin
8-20 Edwardes Street, Deniliquin NSW 2710
Book an appointment at Deniliquin
Dubbo
56 Bourke Street, Dubbo 2803
Book an appointment at Dubbo
Forbes
9 Spring Street, Forbes NSW 2871
Book an appointment at Forbes
Glen Innes
Agricultural Research & Advisory Station, 444 Strathbogie Road, Glen Innes NSW 2370
Appointments currently unavailable.
Grafton
Level 3, 49 Victoria Street, Grafton NSW 2460
Book an appointment at Grafton
Hunter
Unit 2, 27 Yilen Close, Beresfield NSW 2322
Book an appointment at the Hunter office
Leeton
63 Kurrajong Avenue, Leeton NSW 2703
Book an appointment at Leeton
Moree
66 - 68 Frome Street, Moree NSW 2400
Book an appointment at Moree
Murwillumbah
135 Murwillumbah Street, Murwillumbah NSW 2484
Book an appointment at Murwillumbah
Narrabri
3 Caroline Way, Narrabri NSW 2390
Book an appointment at Narrabri
Nowra
Ground Level, 5 O’Keefe Avenue, Nowra NSW 2541
Book an appointment at Nowra
Parramatta
Level 14, 169 Macquarie Street, Parramatta NSW 2150
Book an appointment at Parramatta
Tamworth
33-35 Gunnedah Rd, Tamworth NSW 2340
Book a water regulation appointment
Book an application for basic landholder right (BLR) bore meeting
If you require an interpreter, call the Translating and Interpreting Service (TIS National) on 131 450 and ask them to telephone WaterNSW on 1300 662 077. Our business hours are 8am – 5pm Monday to Friday.
如果您需要口译员,请拨打TIS National 的电话 131 450, 请他们打电话 给 WaterNSW, 电话号码: 1300 662 077 我们的营业 时间是 8am – 5pm Monday to Friday.
Nếu quý vị cần thông dịch viên, xin hãy gọi cho Dịch vụ Thông Phiên dịch Quốc gia (TIS Quốc gia) theo số 131 450 và yêu cầu họ gọi cho WaterNSW theo số 1300 662 077. Giờ làm việc của chúng tôi là 8am – 5pm Monday to Friday.
Si necesita un intérprete, por favor llame a TIS National en el 131 450 y pida que lo comuniquen con WaterNSW en el 1300 662 077. Nuestro horario de oficina es 8am – 5pm Monday to Friday.
Se hai bisogno di un interprete, telefona a TIS National al numero 131 450 e chiedi di chiamare WaterNSW al 1300 662 077. I nostri orari d’ufficio sono 8am – 5pm Monday to Friday.
A selection of the commonly accessed customer forms.
An allocation assignment is an application to trade or move water from one licence to another, between your licences or selling water through a broker. To temporarily assign water for this water season, please complete the assignment form for your water type, using the Form 71 links below
A selection of the commonly accessed customer resources.
Find advice on managing your water accounts and background on water supply, trade and ordering in this series of informative fact sheets, guides and resources.
WaterInsights videos
iWAS videos
Keep up to date on the latest water management news and insights across New South Wales, by subscribing to the WaterNSW monthly e-newsletter.
Each issue features important updates on:
WaterNSW acknowledges the traditional custodians of the lands and waters on which we work and pay our respects to all elders past, present and emerging. Learn more