Customer Portal

Enabling customers to access our services at anytime and from anywhere.

Introducing our new Customer Portal

The WaterNSW Customer Portal will drive our transition to digital engagement and self-service, enabling customers to access our services at any time and from anywhere. Part of this vision is also to provide our customers with one place to manage their water related needs.

Learn more about the Customer Portal

First stage

We will progressively launch additional functionality throughout 2024 including applications for a water access licence, work approval and other licensing applications - so stay tuned!

To stay up to date with what functions are being released when, subscribe to our E-Newsletter.

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WaterNSW acknowledges the traditional custodians of the lands and waters on which we work and pay our respects to all elders past, present and emerging. Learn more