Customer Portal
Enabling customers to access our services at anytime and from anywhere.
Introducing our new Customer Portal
Login or register an account
The WaterNSW Customer Portal will drive our transition to digital engagement and self-service, enabling customers to access our services at any time and from anywhere. Part of this vision is also to provide our customers with one place to manage their water related needs.
Learn more about the Customer Portal
First stage
Apply for a BLR bore
We are excited to announce that the first stage of our Customer Portal is now live allowing customers to use the portal to apply for a basic landholder rights (BLR) bore.
The Customer Portal is currently not compatible with mobile phones and some tablets. If you are using a mobile device, please apply using our existing Water Applications Online system. We are continuing to work on improvements to enhance your experience with the portal.
We will progressively launch additional functionality throughout 2024 including applications for a water access licence, work approval and other licensing applications - so stay tuned!
To stay up to date with what functions are being released when, subscribe to our E-Newsletter.
WaterNSW acknowledges the traditional custodians of the lands and waters on which we work and pay our respects to all elders past, present and emerging. Learn more