Your account
Access the Customer Portal, information on accounts and billing and keep us up-to-date if your details change.
Manage your details in the Customer Portal
We encourage individual customers to register for the Customer Portal to manage your water-related matters. Once you have registered, you can submit available applications online, track the application process, manage your profile and amend the status of your work.
If you are a business, and would like to register, please contact the Customer Service Centre on 1300 662 077, Monday to Friday, between 8am and 5pm.
WaterNSW acknowledges the traditional custodians of the lands and waters on which we work and pay our respects to all elders past, present and emerging. Learn more