Community and Customer Resources

About WaterNSW

WaterNSW is a State-Owned Corporation and one of the main government agencies tasked with managing water in NSW​. We follow the government rules and regulatory frameworks, implementing the rules to deliver water when and where it’s needed.

With 41 major dams and hundreds of waterways across the state, we play a vital role at the source of the state’s water, delivering two thirds of all water used in NSW.

Learn more about dams in the Northern Rivers region (PDF, 82.54 KB)

Community

We’re the source of vital information, giving customers and communities access to the information they need – like river and dam storage levels​.

NSW dams
WaterNSW manages 41 major dams, including Warragamba and Burrendong.

WaterInsights
Our interactive web tool providing information on volumes in dam storages, river flow and levels and forecast rainfall.

Early Warning Network
Subscribe to our automated notification system and receive alerts about our dams and supply activities including significant dam releases.

Algae alerts
We are responsible for testing for, and notifying about, blue-green algal blooms in the river systems and storages that we manage. Find out more about alerts in your area.

Users and customers

Everyday, we operate our assets and manage water responsibly to meet the needs of our customers and communities, now and into the future.

Water licensing
Find out more about water licensing including how you can book an appointment to discuss any queries.

Metering
Resources to help you with recording and reporting, managing your details and accessing customer assistance.

Ordering and trading
Order water through our online water accounting system iWAS and access trade application forms.

Water pricing
Access our billing calculator and find out more about our fees and charges.

Manage your details
Update your details so we can provide you with timely and accurate information about your water account, licensing or dealings applications, unplanned or emergency supply interruptions and changes to your water availability or quality.

WaterNSW acknowledges the traditional custodians of the lands and waters on which we work and pay our respects to all elders past, present and emerging. Learn more