Extend your approval

WaterNSW will send a reminder to approval holders about extending their approval before the expiry date. This letter includes a personal application number for you to use Water Applications Online (WAO) to apply and pay online.

If your letter does not include this number, you will need to fill in the hard copy application form posted to you with your letter.

You can use the image below as a guide, to understand the different sections of your letter.

Apply to extend the duration of your approval before the expiry date.

You can do this by using Water Applications Online (WAO). When you are in WAO, please click 'Visit Water Applications Online’.

Then select 'Start new application’ and then select ‘Extend an approval’. When requested enter the personal application number (found on your letter).

Please note: If your letter does not contain a personal application number, you will need to fill out the hard copy application form posted to you with your letter.

Pay the application fee. For details of the application fee please visit our Applications and fees webpage. If you do not make this payment by your expiry date, a late application fee will apply.

Alternatively, if you no longer require your approval, please contact us on 1300 662 077.

Please note: Approval holders are responsible for ensuring their approvals remain valid and up to date. Failure to do so may result in late fees.

If your details or the approval holders have changed, our records need to be updated before an application can be made. The approval holder should be the property owner, lease holder or occupier of the land where the work/s are located. Please contact us on 1300 662 077 to update any name or approval holder changes. For all other contact detail changes, visit our Manage your details page.

After you submit your application, we will contact you about how to amend your approval.