Trade statistics

Meeting the service standards

Statistics

WaterNSW provides a monthly report to show our trade processing performance against the service standards set by the Australian Government.

The standard states that:

  • 90% of interstate allocation trades (excluding South Australia) to be processed within 10 business days
  • 90% of interstate allocation trades to and from South Australia to be processed within 20 business days
  • 90% of intrastate allocation trades to be processed within 5 business days

The information below show WaterNSW’s achievements against these standards.

Year to date

July 2025 - November 2025

ALLOCATION TRADE PROCESSING TIMES# OF TRADES % WITHIN KPI
Interstate trade (excluding SA) 68398.83%
Interstate trade to/from South Australia (SA) 7293.06%

Intrastate trade

2785

98.06%

Monthly

July 2025

Allocation trade processing times# of trades % within KPI
Interstate trade (excluding SA) 10697.17%
Interstate trade to/from South Australia (SA) 4100%

Intrastate trade

392

99.74%

August 2025

Allocation trade processing times# of trades % within KPI
Interstate trade (excluding SA) 102100%
Interstate trade to/from South Australia (SA) 1586.7%

Intrastate trade

387

99.2%

September 2025

Allocation trade processing times# of trades % within KPI
Interstate trade (excluding SA)     31499.0%
Interstate trade to/from South Australia (SA)     3390.9%

Intrastate trade

1213

98.8%

October 2025

Allocation trade processing times# of trades % within KPI
Interstate trade (excluding SA) 111 99.1%
Interstate trade to/from South Australia (SA) 17 100%

Intrastate trade

452

95.8%

November 2025

Allocation trade processing times# of trades % within KPI
Interstate trade (excluding SA)     50 98%
Interstate trade to/from South Australia (SA)     3 100%

Intrastate trade

341

95.31%

*NOTE: The Murrumbidgee IVT application process allows for 71T applications to remain queued for processing up to 7 days from the closure of the IVT. This is to allow the fair and equitable processing of trades, in the event more space becomes available, in the days following closure. These applications therefore are not refused or withdrawn for up to 7 days, which is outside the COAG KPI target of 5 working days.

Go to top

WaterNSW acknowledges the traditional custodians of the lands and waters on which we work and pay our respects to all elders past, present and emerging. Learn more