Giving us feedback

Giving us feedback

At WaterNSW we are committed to providing our customers with the highest level of service and support as efficiently as possible. To help us do that we are keen to hear your feedback to help us improve our service to you. Our Feedback, Compliments and Complaints Policy provides a framework for our staff to address your complaint to ensure we respond to your needs.

Customer feedback and complaints

If you are dissatisfied with any aspect of our services, we would like to hear from you as this feedback helps us monitor and improve customer service levels. Similarly if you have experienced exceptional service, please tell us.

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95.8
Monday 19 April
-0.3
2,472,636 ML
2,581,850 ML
9,734 ML
1,391 ML
-7,221 ML
Monday 19 April