Giving us feedback

Giving us feedback

At WaterNSW we are committed to providing our customers with the highest level of service and support as efficiently as possible. To help us do that we are keen to hear your feedback to help us improve our service to you. Our Feedback, Compliments and Complaints Policy provides a framework for our staff to address your complaint to ensure we respond to your needs.

Customer feedback and complaints

If you are dissatisfied with any aspect of our services, we would like to hear from you as this feedback helps us monitor and improve customer service levels. Similarly if you have experienced exceptional service, please tell us.

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93.0
Thursday 21 January
-0.8
2,402,196 ML
2,581,850 ML
11,108 ML
1,587 ML
-21,780 ML
Thursday 21 January