Customer forms

Customer forms

Update your customer information

Water orders

Annual Usage Return

Please provide your Groundwater or Unregulated annual water usage for 2018 to 2019.

Allocation assignment

An allocation assignment is an application to trade or move water from one licence to another, between your licences or selling water through a broker. To temporarily assign water for this water season, please complete the assignment form for your water type, using the Form 71 links below

Metering equipment not operating properly

Solicitors' enquiries

  • Application for a Financial Statement on a Water Licence (PDF) - use this form when you need to make settlement adjustments for the sale of your water access licence or for the sale of water from your water access licence.
  • Request for Water Account Statement (PDF 154 KB) - use this form to confirm your water account balance in megalitres (MLs) on your water access licence. This form gives us permission to provide your solicitor, conveyancer, real estate agent or water broker with this information. We are able to provide you with water account statements covering the past two years. If you require water account statements covering more than the last two year period, please submit a GIPA application form below.
  • Request for Special Meter Reading (PDF 60 KB) - use this form for legal and real estate purposes.

Provide feedback

Customer enquiries and feedback

GIPA - Government Information (Public Access) Act 2009


Tuesday 12 November
1,214,619 ML
2,596,150 ML
9,129 ML
1,305 ML
-13,833 ML
Tuesday 12 November