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Customer Advisory Groups

Customer Advisory Groups

WaterNSW has established area-based Customer Advisory Groups (CAG) across rural and metro NSW. The inaugural term of office is from 1 July 2017 to 30 June 2019.

Customer Advisory Groups are the primary forum for WaterNSW to regularly consult, on an area basis, with a broad cross-section of its customers on issues relevant to the performance of WaterNSW’s obligations to customers under the WaterNSW Operating Licence or WaterNSW Customer Service Charter.

Membership includes WaterNSW customers from the regulated and unregulated streams, groundwater irrigators, stock and domestic water users, major water utilities, local water utilities, local government, environmental water users and Indigenous Australian water users.

Find out about your local representatives on the CAG:

As part of WaterNSW's customer service initiative, please feel free to register for our online community.

CAG Meetings

Lachlan Parkes 22 August 2018          10 am
Namoi - Peel Narrabri 23 August 2018         11 am
Border Rivers Goondiwindi 29 August 2018         9 am
Gwydir  Moree 30 August 2018         9 am
Coastal - Hunter Sydney  5 September 2018         10 am
Greater Sydney Sydney  6 September 2018         10 am
Macquarie - Cudgegong Dubbo 12 September 2018        9.30 am
Barwon Darling Dubbo 13 September 2018          9.30 am
Murrumbidgee Griffith 18 September 2018         10 am
Murray-Lower Darling Deniliquin 20 September 2018         10 am

Contacting your local group

To contact your local group, please send an email to

Monday 22 October
1,622,015 ML
2,581,850 ML
9,938 ML
1,420 ML
-656 ML
Monday 22 October