Contact our customer team

Contact our customer team

Get assistance with all your general water related questions, including billing, water account and allocation assignment enquiries (water trading) by calling our friendly team on:

1300 662 077

between 8am and 5pm, Monday to Friday.

Call Centre options:

  • #1 Licensing and Compliance
  • #2 Temporary water trading and allocation
  • #3 Billing and account enquiries
  • #4 Order water or check account balance
  • #5 Algal alerts and dam information
  • #6 General enquiries

We also offer local support in the field with customer field officers in each valley.

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53.7
Saturday 25 May
-0.4
1,387,176 ML
2,581,850 ML
10,137 ML
1,449 ML
-10,313 ML
Saturday 25 May