Contact our customer team

Contact our customer team

Contact our Customer Service Officers

Get assistance with all your general water related questions, including billing, water account and allocation assignment enquiries (water trading) by calling our friendly team on:

1300 662 077

between 8am and 5pm, Monday to Friday.

Call Centre options:

  • #1 Licensing and Compliance
  • #2 Temporary water trading and allocation
  • #3 Billing and account enquiries
  • #4 Speak to a staff member
  • #5 Algal alerts and dam information
  • #6 General enquiries

We also offer local support in the field with customer field officers in each valley.

60.3
Tuesday 22 January
-0.5
1,556,089 ML
2,581,850 ML
12,676 ML
1,811 ML
-13,057 ML
Tuesday 22 January