Customer services
Customer services
At WaterNSW we are committed to providing our customers with the highest level of service and support as efficiently as possible.
We aim to work with you in a long-term partnership and help you achieve your business goals. To do this, we offer:
Customer Portal
Customer self-service application being developed in 2022.

Water licensing
Everything you need to know about water access licences and approvals.

Ordering, trading and pricing
Managing your water orders and trades.

Service and help
Help with your account and customer support.

Customer news and updates
Find all the information you need to stay up-to-date with the latest news and announcements that impact you!

Giving us feedback
Our customers are important to us. Let us know your feedback to help us improve our service to you.
