Customer services

At WaterNSW we are committed to providing our customers with the highest level of service and support as efficiently as possible.

We aim to work with you in a long-term partnership and help you achieve your business goals. To do this, we offer:

Customer self-service application being developed in 2022.

Everything you need to know about water access licences and approvals.

Managing your water orders and trades.

Help with your account and customer support.

Find all the information you need to stay up-to-date with the latest news and announcements that impact you!

Our customers are important to us. Let us know your feedback to help us improve our service to you.

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