WaterNSW Statement on the Ombudsman’s Report

WaterNSW Statement on the Ombudsman’s Report

17 August 2018

WaterNSW CEO David Harris today responded to the NSW Ombudsman’s report into water regulation compliance.

“WaterNSW was responsible for most water compliance functions in NSW from 1 July 2016 to 30 April this year. From 30 April the water compliance function was transferred to the independent Natural Resource Access Regulator (NRAR),” Mr Harris said.

“During that 20-month period WaterNSW implemented various measures to strengthen compliance, including introducing advanced caseload reporting and data analytics, addressing the pre-existing case backlog, commencing a number of prosecutions in the courts and preparing briefs to NRAR for further potential prosecutions.

“Additionally, improved compliance management tools introduced by WaterNSW have been adopted by investigators at NRAR.

“The Ombudsman’s findings identified a number of areas where we should improve our policies and practices. We have already acted to implement changes based on the recommendations in the Ombudsman’s report released earlier this year. We will continue to report our progress with these improvements to the Ombudsman as requested.

“In his report the Ombudsman acknowledges that the water management landscape is significantly different now compared to when his investigation began.

“WaterNSW welcomes the NSW Government’s action to address issues relating to compliance, most notably the creation of the independent NRAR, an agency with sole responsibility for compliance.

“WaterNSW is working with the other Government water agencies to ensure that collectively we rebuild the public’s confidence that the State’s water resources are managed to the standard expected by our customers and the community,” he said.

Contact: Tony Webber

Phone: 0428 613 478


Saturday 11 July
2,075,730 ML
2,581,850 ML
9,452 ML
1,351 ML
-7,686 ML
Saturday 11 July